About the position
Our client in the telecommunication industry is hiring for a Operations Maintenance Performance Manager for an Independent Contractor for a 12-month contract to be based in Bryanston, Johannesburg.
Working Modul: Hybrid
Role purpose:
To oversee maintenance and upgrading of Network infrastructure in accordance with company specifications, building and civil standards and OPEX budget.
- 3 or more years relevant experience (Essential)
- Extensive Project Management / co-ordination experience (Essential)
- Construction regulations (Desirable)
- 1-2 years working with property/base stations (Desirable)
- Electrical and/or Mechanical Specifications (Desirable)
- GSM experience (Desirable)
- Air Conditioning (Desirable)
- Understanding of basic telecommunications principles
- Understanding of basic business principles
- Legislation, i.e. Health and Safety Act
- Understanding of geographical maps
- Policies and procedures
- To oversee the end-to-end maintenance of all passive base station infrastructure of the region.
- To co-ordinate upgrades of the existing infrastructure
- To ensure that OPEX budgets are adhered to, and relevant quotations are analysed in terms of company specifications.
- To maintain a good working relationship with contractors/subcontractors to ensure high quality of relevant outputs needed.
- To provide information/reports regarding the progress of upgrade; preventive/corrective maintenance projects to all the relevant parties
- To ensure guidance and performance of vendors as per contract deliverables.
- Maintain proficiency in documenting processes and monitoring performance metrics for the NOC, Field Operations and Power Sections
- Set performance targets, measure, and monitor progress and performance of Maintenance vendors and other Vendors against agreed SLAs, Quality and Performance Management Criteria.
- Monitor and manage the performance of the passive infrastructure using best business processes and practices to deliver uptime to all clients on the network.
- Coordinate compilation and distribution of daily, weekly, monthly, quarterly, and yearly Performance reports for use by Internal Operations Team, Management and Tenants, capturing Performance Trends against the KPIs.
- Prepare timely and accurate Management Reports and Dashboards highlighting analysis of Key Performance Indicators and Trends and provide management with Reactive and Proactive Intelligence.
- Prepare root cause analysis report and share with different stake holders to close gaps.
- Develop collate periodic and ad hoc performance reports.
- Define implement the record management system (hard soft copy) for the NOC and Operations team.
- Must have technical / professional qualifications
- Relevant Electrical and/or Mechanical and/or Facilities and /or Construction Management - 3 year Degree / Diploma (BSc, B.Tech, S4, N6, T3) (Essential)
- Project management (Desirable)
- Minimum 5+ years’ experience in contractor’s supervision in operations.
- At least 5+ years in contractor and vendor management
- At least 5+ years’ experience in power designing and optimization.
- At least 3+ years’ experience in RMS site monitoring systems
- At least 3+ years’ experience in managing of latest Power technologies like LIB, Delta, Eltek, Vertiv, Huawei, ZXD, Flex enclosure, GAVE, Actura and Netsure, Emmerson BC83
Desired Skills:
- Time Management
- Critical Thinking
- Spreadsheet software
- Judgment and Decision Making
- Active Listening
- Tax preparation software
- Accounting Software
